Terms of Service
Welcome to GloxadX ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, software applications, APIs, AI-powered solutions, cloud services, consulting services, digital products, and any related services provided through GloxadX.
By accessing or using our website or services, you agree to be legally bound by these Terms. If you do not agree, please discontinue use of our services.
About GloxadX
GloxadX is a software engineering and digital transformation company specializing in:
- Custom Software Development
- Artificial Intelligence Solutions
- Web & Mobile Application Development
- Cloud Solutions
- Enterprise Software
- SaaS Platforms
- APIs & Integrations
- UI/UX Design
- Data & Analytics
- Digital Transformation Consulting
- Technology Training
- Product Development
Eligibility
To use our services, you must:
- Be at least 18 years old or have permission from a parent or legal guardian.
- Have legal authority to enter into contracts.
- Use our services in compliance with applicable laws.
Businesses registering on behalf of an organization confirm they have authority to bind that organization.
User Accounts
Some services require registration.
You agree to:
- Provide accurate information.
- Keep your credentials confidential.
- Maintain updated account information.
- Notify us immediately of unauthorized access.
You are responsible for activities conducted through your account.
Acceptable Use
You agree NOT to:
- Violate any applicable law.
- Upload malicious software.
- Attempt unauthorized access.
- Reverse engineer our software.
- Copy or redistribute proprietary content.
- Interfere with platform security.
- Use automated bots without authorization.
- Circumvent security measures.
- Use our services to create illegal or harmful software.
- Infringe intellectual property rights.
We reserve the right to suspend accounts violating these Terms.
Software Development Services
For custom software projects:
- Scope of work shall be defined in a separate agreement.
- Timelines depend on project complexity.
- Clients must provide timely feedback.
- Delays caused by clients may extend delivery dates.
- Additional features outside the agreed scope may require separate quotations.
AI Services
Our AI-powered products may generate automated outputs.
You acknowledge that:
- AI-generated content may contain inaccuracies.
- You are responsible for reviewing AI outputs before relying on them.
- AI outputs should not be considered legal, financial, or medical advice.
- GloxadX is not liable for decisions made solely from AI-generated content.
Intellectual Property
Unless otherwise agreed:
- GloxadX owns all software frameworks, internal libraries, AI models, source code templates, APIs, trademarks, documentation, and proprietary technology developed prior to or independently of a client project.
- Clients receive ownership or licensing rights only as specified in their project agreement.
- All trademarks, logos, branding, and website content remain the property of GloxadX.
Client Content
You retain ownership of content you upload.
You grant GloxadX a limited license to use your content solely for providing contracted services.
You confirm that:
- You own or have rights to submitted content.
- Your content does not violate any law.
- Your content does not infringe third-party rights.
Payments
Unless otherwise agreed:
- Fees are payable according to invoices.
- Deposits may be non-refundable once work has commenced.
- Late payments may incur service suspension.
- Taxes are the client's responsibility unless stated otherwise.
Refund Policy
Software development, consulting, and customized services are generally non-refundable once work has begun.
Refunds for subscription services, if applicable, will follow the specific subscription terms.
Confidentiality
Both parties agree to protect confidential information exchanged during projects.
Confidential information includes:
- Business plans
- Source code
- Technical documentation
- Financial information
- Trade secrets
- Product roadmaps
- Customer information
Confidential information shall not be disclosed without written consent except where required by law.
Third-Party Services
Our services may integrate with third-party providers including cloud providers, payment processors, AI providers, analytics platforms, or communication tools.
We are not responsible for:
- Third-party outages
- Policy changes
- Pricing changes
- Security incidents originating from third-party services
Use of those services is subject to their respective terms.
Data Protection
We process personal information according to our Privacy Policy.
We implement reasonable technical and organizational safeguards but cannot guarantee absolute security.
Users should also maintain appropriate security measures.
Availability
We strive to maintain reliable services but do not guarantee uninterrupted availability.
Maintenance, upgrades, security incidents, or circumstances beyond our control may temporarily affect service availability.
Service Modifications
We may:
- Modify products
- Improve features
- Remove functionality
- Discontinue services
- Introduce new pricing
Where practical, we will provide advance notice of material changes.
Termination
We may suspend or terminate accounts if users:
- Breach these Terms
- Engage in fraud
- Violate intellectual property rights
- Abuse our systems
- Fail to pay applicable fees
Users may discontinue use at any time. Termination does not remove outstanding payment obligations.
Disclaimer
Services are provided on an "AS IS" and "AS AVAILABLE" basis.
To the fullest extent permitted by law, GloxadX disclaims all warranties, including warranties of:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Continuous availability
- Error-free operation
Limitation of Liability
To the maximum extent permitted by law, GloxadX shall not be liable for:
- Lost profits
- Lost business opportunities
- Data loss
- Indirect damages
- Consequential damages
- Incidental damages
- Business interruption
Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim during the preceding twelve months.
Indemnification
You agree to indemnify and hold harmless GloxadX, its employees, directors, contractors, affiliates, and partners against claims arising from:
- Your misuse of our services
- Your breach of these Terms
- Violation of applicable laws
- Infringement of third-party rights
Force Majeure
Neither party shall be liable for delays caused by events beyond reasonable control, including natural disasters, cyberattacks, government actions, labor disputes, internet outages, or pandemics.
Governing Law
These Terms shall be governed by the applicable laws specified in the service agreement or, where none exists, the laws of the jurisdiction in which GloxadX is incorporated, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms periodically.
Updated versions become effective upon publication on our website.
Continued use of our services constitutes acceptance of the revised Terms.
Contact Information
Questions regarding these Terms may be directed to: